Charging your vehicle is probably the number-one issue for people considering buying a fully electric or plug-in hybrid car right now. Where can the vehicle be charged? What equipment is needed? How much will a charge cost you and, how reliable will a public charger be if you need to use one on a journey?
As there are so many open questions that burden the electric vehicle revolution, governments and companies all over the world try to find solutions – with a particular focus on the last point: the public EV charging infrastructure.
EV charging is among the biggest challenges of the electric vehicle revolution.
A recent study has found that EV users have experienced mixed results when trying to charge their vehicles at public charging points. Issues are ranging from broken plugs, unexpected shut off during charging and the charging station not functioning appropriately. “Not being able to charge your vehicle can lead to range anxiety and present a significant barrier to adoption of electric vehicles”, knows Patrick Moodley, Senior Vice President of Customer Service at Yunex Traffic.
The UK government, amongst others, has recognised the need for increased availability of the public charging networks. In their consultation on consumer experience at public chargepoints, they come to a clear conclusion: “It’s essential that the public chargepoint network is maintained and that faults are repaired quickly to ensure a minimum 99% reliability across the charging infrastructure.”
Almost 4500 incidents reported and resolved in one year
From charging station operators and property owners to original equipment manufacturers and local authorities: Yunex Traffic works with a range of electric vehicle charging infrastructure customers to provide maintenance and management services that increase the availability of a wide range of charging stations. Since August 2022, Yunex Traffic has responded to almost 4500 incidents related to electric vehicle infrastructure. “These range from planned regular maintenance calls to urgent faults such as dangerous damage to chargers or stuck cables”, Patrick Moodley tells. “Our experienced engineers are able to respond efficiently and effectively to maximize charging station availability, reduce end-user range anxiety, and facilitate the transition towards an electric vehicle.”